Four one-employee branch offices – High Prairie, High River, Rimbey, Smoky Lake – will amalgamate with larger, full-service offices in the same service areas. These one-employee offices provided limited services to a small numbers of clients. The newly amalgamated offices will provide increased support for AFSC clients and staff, while offering a full range of risk management and lending products for Alberta producers.
All impacted clients will be notified of the changes and immediately connected to a branch in close proximity to serve their needs. There will be no impact to client-facing branch staff.
“These are very difficult decisions,” shared AFSC CEO Darryl Kay. “AFSC has an ongoing responsibility to evaluate its operations and determine how we can improve to deliver more value to our clients and all Albertans. We are thankful for the relationships we’ve had in those communities. These decisions will not interrupt the relationship-based service clients expect from AFSC.”
In addition, AFSC announced two program changes, which will help support long term program sustainability. The Spring Price Endorsement will be discontinued effective immediately, and the 20 per cent top up payment for the Wildlife Damage Compensation Program, will be eliminated.
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