According to a news release from the American Equipment Distributors (AED), Craig Drury, vice president of operations at Vermeer Canada, and Associated Equipment Distributors (AED) 2021 chairman, testified on behalf of the association before the Senate of Canada’s Banking, Commerce and the Economy Committee during an Oct. 9 hearing on Bill C-244, an Act to amend the Copyright Act (diagnosis, maintenance and repair).
Drury explained to the committee that equipment industry customers currently have the right to repair and dealers make available diagnostic tools, repair information, parts, and remote customer support.“Idle equipment means lost time and money, so it's in our best interest to keep machines running—whether that’s through our service technicians, the customer, or third-party providers.” Drury said. “Nearly every repair can be completed by the customer or an independent repair company without needing a dealer service technician.”
Click here to see more...