Every 3-5 years, you should sit down and evaluate your DMS. Based on this evaluation, you will either decide to stick with your provider, or you will start laying down the building blocks to make a necessary change.
After all, depending on the size of your business, it can take 3 years to get all the pieces in place to switch to a new system. Whether or not to switch systems is not an easy decision to make. That’s why you should come to your meetings with DMS providers equipped with these key questions to help you determine who the right fit is.
1. Is your DMS provider in it for the long haul?
You want your business system provider to be stable and reliable. But in a market where consolidation keeps changing the landscape, that isn’t always a guarantee.
There’s a tendency these days to bring in venture capitalists, investment funds, and publicly traded companies. With the growing size and footprint required by a DMS dealer to serve its customers, you need to ask yourself: is the DMS provider just somebody's investment, or is it their commitment?
Click here to see more...